School Messenger

Accounts are activated using the email address on file for you.

1. Click Sign Up on https://go.schoolmessenger.com, or download the School Messenger app (scroll down to click Sign Up)
2. Use the email address we have on file and set a password (confirmation will be sent to your email address).
3. After confirming your address, sign in and access your account.

It's that easy! If you need to change your email address on file, please contact your child's school office.

The phone number and email address you provided at registration are loaded directly into School Messenger via a secure connection. School Messenger is contracted with NTPS to only use parent information to fulfill a call that is initiated by NTPS or and NTPS school. School Messenger will not contact you directly.

Your School Messenger communications will be delivered in the primary language you selected for your student during registration. Your current selection can be viewed in Skyward Family Access. To change your language in Skyward Family Access, please email SkywardTech@nthurston.k12.wa.us 

Changes in Skyward will take effect in School Messenger the following day.

Answer the phone as you normally would - with a hello! Phone messages are voice-activated and won't begin playing the message until it hears a greeting. If you don't say hello or answer, the message will eventually begin but it will take several seconds before doing so.

Sometimes mobile carriers reassign phone numbers to new phones. If you are receiving messages in error, contact NTPS Communications, and we will try to track down the phone number and make sure it is updated.

Schools may have unique communications patterns in terms of message type and frequency. If you have more than one student, you may notice a lot of messages, some even with duplicate information about school closure days, etc. Activating your School Messenger account will allow you to customize how and where you receive these messages, greatly reducing their frequency to specific numbers and addresses dependent on their settings.

If you want to customize your communication settings, you will need to activate your School Messenger account by visiting their website. There, you can change settings on the phone numbers and email addresses associated with your student to customize the types of messages you receive. NOTE: You cannot opt out of receiving Emergency communications.

The only phone numbers and email addresses used are what is on file. Check with your student's school to make sure they have the current contact information.

Each phone message has an introductory portion before playing the actual message. If you hang up during the 'Hello. this is a message from North Thurston Public Schools, please stay on the line', it will call back until you hear the actual message after the introduction.

District messages will appear to be from the main phone number, 360-412-4400. School-based messages will appear from that school's main phone number. To make it easier for mobile phone users, it is a good idea to add your schools to your contact list with their main phone number. Text messages will come from 67587.

You can access all the same settings and a 30-day archive of messages on both the app and website, but if you have the app installed on your phone and logged into your account, you can receive push notifications of messages as they are sent.